Venice, Italy
Positive section of review
The staff we're extremely helpful and pleasant throughout our stay, they were so helpful with information about where to go,how to save and just really trying to make sure we enjoyed our stay, the bed in our room, 208 Leyla, was very comfortable, shower and bathroom were always spotless clean, we could walk to almost everywhere within 20-25 minutes and it's just 5 minutes back to the bus terminal, location wise it was ideal for us, 2 really nice piazza squares close by and a quality restaurant called il rifollo just around the corner, we didn't eat in the hotel as we wanted to try a lot of local restaurants but the smell of food cooking/baking every morning was lovely, when we come back to Venice it is definitely going to be my 1st option to look at before we book, thank you to the wonderful staff for making our stay so enjoyable
Avola, Italy
Positive section of review
Nice place. Helpful host, but did not speak English at all. Fortunately we managed to communicate using translator.
Rome, Italy
Positive section of review
The room was clean and nice. Check in was easy. There was an iron and free snacks so that's a plus
Negative section of review
It was all good. Location is not super central and not in the best quartier but once you're in your room is all fine. Only small problem I had was with hot water, it takes a little bit of play to find some
Florence, Italy
Positive section of review
Proximity of the tram station, Both close to the city center and airport Clean appartment
Abbadia Lariana, Italy
Positive section of review
The staff was nice and tried to help There is a nice bar adjacent to the hotel
Negative section of review
The hotel is outdated and poorly maintained. The air conditioner in our room did not work, we asked the representative at the reception to try to fix it, the air conditioner was indeed fixed but all the electricity in the room stopped working as a result. Again a technician came to fix the electricity in the room and again the air conditioner stopped working. We asked to be moved to another room, they moved us to a room that had a very strong smell of mothballs but it was already 1 am and we were very tired so we just gave up on another argument and went to sleep. The hotel charged us the full amount for the room, breakfast and parking without any compensation. Very disappointing and of course we will not return and will not recommend. We booked a room with a mountain view, the room faces the main road and is very noisy.
Naples, Italy
Positive section of review
I just liked the comfort of the bed.
Negative section of review
The worst service I have experienced overall, I traveled around every European countries and this was my worst experience staying at this apartment. If you ask my recommendation then never go for this hotel/apartment. They have just created a fake scenario of providing facilities but when you check-in nothing will be provided.
Rome, Italy
Positive section of review
Location Well stocked room Aircon
Negative section of review
Basic kithen
Bari, Italy
Positive section of review
Lovely sunshine thru French doors
Rome, Italy
Positive section of review
Very kind host