Bit awkward with a dog but very dog friendly!

Excellent position. Great food & good value drinks. You can’t judge a book by its cover!

Stayed in May 2024

River view room overlooked car park in between hotel and river.

Staff were pleasant. Decent value. Decent breakfast.

Stayed in April 2024

A member of staff at breakfast was a little rude as the staff were waiting to eat and it was clear that they wanted us to leave

Good location with parking, breakfast was good, room was clean

Stayed in April 2024

Lavatory cystern in room (208) and bath plug needed attention.

Staff at reception were very helpful and friendly. Excellent breakfast.

Stayed in May 2024

The bedroom we were in had heating pipes running around the walls . It was too hot had to gave widow open, Which ment when coach party’s we’re leaving early it was noisy.

Breakfast was fine,

Stayed in May 2024

The hotel could do with a bit of renovation

At first we were given a room with a view directly onto the car park and a van sitting right outside our window. We asked for a room with a better view and were given one, on the 1st floor, without any problems. The staff were friendly and helpful. Dinner and breakfast were good.

Stayed in April 2024

Everything was excellent worth the money

Location location idea if your doing the NC500 easy parking food very Good

Stayed in April 2024

i can honestly say there was not a single disagreeable moment in my stay, centre of town yet quiet cosy lounge with a view over the river loved every thing about this hotel.

the staff although many of them were very young far exceeded my expectations of friendliness, professionalism and were very helpful with sharing local knowledge of the area to improve our overall stay, places to visit what's on and where to eat outside of the hotel, not that we really needed to as the dining was lovely with many locals using the restaurant every day testament to how popular the food is. breakfast is hearty with plenty selection and from fresh local produce. would certainly recommend.

Stayed in April 2024

It felt a bit like walking into a care home for the elderly and as we came back in, the hotel smelt of school dinners. In the morning, the hotel did smell fresh.

Good location

Stayed in April 2024

Everything in the hotel was fine, it just felt like we were staying in an assisted living community.

The room was comfortable and being able to walk around Wick, was good. We were very impressed and highly recommend that people check out the Wick heritage museum.

Stayed in April 2024

Large clean warm room with comfortable beds.

Stayed in April 2024

Nothing

Great location and staff. Lovely room with garden view.

Stayed in April 2024

Great location in town centre and for NC500. Friendly staff who were very helpful as well

Stayed in April 2024

Close to centre Excellent information,lovely breakfast Dinner had a good choice and very tasty and value for money.

Stayed in April 2024

Room was too hot and the window wouldn’t open.

Excellent breakfast

Stayed in April 2024

We felt that some areas of the room were slightly tired. There was a broken wardrobe and for our tastes felt the room could do with some updating.

The hotel was clean and comfortable with a good menu selection in the restaurant. There was lots of offering for breakfast both hot and cold. We slept very well during our stay.

Stayed in March 2024

Nothing bad to report. Was nicer than I expected.

Nice hotel, cozy feel with the old-feel decor (in a good way) and the plush carpets. Breakfast was a really nice buffet and a member of the public even came in to buy breakfast. Room was really nice and spacious.

Stayed in March 2024

nothing

warm hot food helpful staff

Stayed in April 2024

Lovely warm, comfortable hotel. Staff very friendly and helpful. Great breakfast!

Stayed in April 2024

Good value. Location. Not noisy Good selection for breakfast. Good fresh fruits.

Stayed in March 2024

Great food, warm and friendly atmosphere. Had a really beautiful sunset as well.

Stayed in March 2024

Soundproofing between floors could be improved, unfortunately my upstairs neighbour started moving about at 5.30am.

Breakfast was plentiful and lots of choice. Bed was huge, and super comfy, and as the room looked into the rear of the hotel it was lovely and quiet.

Stayed in March 2024

The room was a little hot and the window did not open. My meal on Saturday night had been cooked in advance and reheated, hence the Chicken Balmoral was dried out and my vegetables were overcooked.

Lovely hotel with very attentive staff. Breakfast was delicious.

Stayed in March 2024

We didn't see the other room so not sure if they are all the same. But do feel that the room is a bit small for 2 persons and a furbaby.

1) we like the staff serving breakfast. We went for breakfast at 0930hr not realising it was passed the breakfast. But the staff was so helpful. They set up a spot for us and made sure that we got breakfast. They were patient, friendly and made us feel attended to. 2) though we have to pay for our dog to stay over but it was nice to come to the room, seeing that there was treats, blanket, towel and a bowl for him.

Stayed in March 2024